Di-Fi offers training tailored to your company’s needs; flexible training schedules, on-site or off-site training in our Knoxville office, customized content, “real” examples aimed to apply to your everyday needs. Classes are taught by knowledgeable instructors who are consultants, end-users and software implementers.

Listed below are many of class offerings. Di-Fi specializes in customizing class content based on clients’ needs. Please call to discuss available classes and additional training needs:


Microsoft Dynamics GP (Great Plains)

  • GP Core module training – G/L, Fixed Assets, Accounts Payables and Receivables, Payroll.

  • GP Inquiry and Research: Receive a guided tour on what tools to use for research, how to maximize SmartList and better analyze data in GP.

  • GP Tips and Tricks: Maximize the advantage of Dynamics by customizing your workspace, GP macros, letter wizard, reminders, tasks and other exciting tools and features that add to the ease of using GP.

  • GP Excel Integration: Learn how deploying these dynamic, real-time reports can open up new research and reporting capabilities.

  • GP Customized Module Training: Introduce new employees to the power of GP or give experienced users more in-depth knowledge of work flow and tools to optimize their efficiency. Whatever your needs, we can provide a training solution to help improve your GP skills.


Management Reporter (Formerly FRx Financial Reporting)

From beginner classes to the more experienced users, Management Reporter tools are a great way to meet your financial and analytical reporting needs. From basic financials and budgets to pivot tables in Excel, Management Reporter can give you the data you need. Learn how to export to Excel, use reporting trees to email reports, and perform if/then calculations within this software.


Microsoft Office Suite

  • Introduction to Office 365: Receive a guided tour on what’s new in the Office 365 and how to navigate both online and your pc. Don’t let switching to a newer version of Office impede your work flow; instead maximize the new functionality and capabilities.

  • Excel – Beginner Class: If you are just beginning in Excel, or would like a more comprehensive knowledge of Excel, this class will give you a solid skill foundation. Learn how to better format, import, data sort, layout data and use basic formulas.

  • Excel – Intermediate Class: Do you want to use Excel for more than just a calculator? This class will take you to the next step by teaching advanced formulas, data grouping, data validation and charts.

  • Excel – Advanced Class: Learn how to use the power of the Excel automation to shorten your work duties. This class dives into Pivot Tables, organizing data with charts and an introduction to automating with macros.

  • Word – Beginner Class: Discover automation and efficiency through using Word tools that integrate with other Microsoft products. Learn how to develop mail merges through Word and using Excel, format labels, develop lists and manage forms.


Other Products

  • Crystal Reports: Learn the basics of report development, formatting, field placement and table linking. Classes are also offered for advanced users.

  • Quickbooks

 Prices vary based on class, content and customization. Please contact us if you are interested in learning more about our training opportunities.

We offer training at your site, at our hands-on training lab in Knoxville, TN and through webinars.